Svea Ekonomi / UX-Designer Consultant at Agical
I was assigned to improve Svea Privat's internal loan management system, which is large and complex. I worked closely with the developers and conducted research through ethnographic studies, interviews, and the companys documentation. A redesign was necessary to support administrators and transition to a more activity-based model. Through an iterative process, our team progressed towards our objective, and I focused on restructuring processes, flows, layouts, low and high-fidelity prototypes, user testing and semantics. A long-term vision for the system's future was established in collaboration with the development team and product owners. The project is still ongoing, with my design solutions continuously being implemented.
World Seed - Ape egg / UX/UI-Designer Consultant at Agical
World Seed is an indie MMORPG developed using javascript, HTML, and CSS. As a UI/UX designer, I collaborated with Kim Kortes, the game's creator. Kim had been working on the project for a year and released a beta version six months before I joined. Together, we focused on rapid development and implementing new design solutions. By publishing updates on the same day, we gathered valuable feedback from the active player community and quickly refined the designs. My role involved evaluating the game's UI and UX from a user-centric perspective. Research led me to hypothesize that new players might find the game overwhelming and confusing. To address this, I conducted user tests with individuals who had never played before. These tests confirmed our hypothesis, leading us to create an onboarding system that guided new players and made the learning curve smoother. Additionally, I contributed to UI enhancements by designing new icons and equipment visuals.Through our collaborative effort, we successfully improved the overall user experience of World Seed, enhancing accessibility and enjoyment for new and existing players.
YrkesAkademin / UX-Designer Consultant at Agical
At Yrkesakademin me and two fellow UX-designers conducted a feasibility study to digitize the workflow for teachers working with YKB (Certificate of Professional Competence). Yrkesakademin educates bus and truck drivers who need a certificate of professional competence in Sweden. Our goal was to explore the possibility of digitizing their process from pen and paper, either with a new system or by expanding existing systems. We gathered data from Yrkesakademin's documentation and conducted interviews with staff members. The results were presented through a comprehensive report and presentation. The report included an analysis of system users and authorization, a detailed flowchart of the intended system, and a list of functional requirements. It also provided a time and financial plan divided into an MVP, Phase 1, and Phase 2, along with a roadmap for the project's future progression.Our feasibility study laid the groundwork for planning and developing a user-friendly platform that met the requirements of authorities and Yrkesakademin.
Svea Ekonomi / UX-Designer Consultant at Agical
I was commissioned by Svea Privat to design a solution to enable loan administrators to write notes in their management system linked to loan applications. The system I worked on is a large and complex one that has been in existence for a significant period. Throughout the assignment, I served as the sole designer within the development team. To gather qualitative data, I conducted interviews and performed ethnographic studies. Based on the insights gained, I created prototypes that were tested with the bank's administrators in an iterative process. This approach continued until a suitable design was achieved. During the project, I also identified several other opportunities for improvement in the system that could enhance user workflows. These findings were presented to the product owners, and together, we decided to continue the project at a later stage. About a year later, I resumed my work in a new project.
SeQRus / UX-Designer Consultant at Agical
SeQrus specializes in fire safety and evacuation technology and recognized the need to digitize their operations. Alongside a skilled system developer colleague, I took on the responsibility of managing this transformative project. Our journey began by conducting interviews with stakeholders, observing future users, and carefully analyzing laws and regulatory requirements. I was responsible for the whole process from conceptualization, requirement specification, gathering qualitative user feedback, designing prototypes, to conducting user tests. Our collective efforts resulted in a comprehensive solution that comprised an admin desktop system, a customer web platform, and a mobile application. This mobile app was specifically designed for SeQrus technicians, empowering them to efficiently document and gather information during their interactions with end customers. As the primary point of contact for SeQrus, I guided them through the entire implementation process, ensuring a smooth transition to their new system. Remarkably, within just three months, the project progressed from the idea phase to the company having a functional working version. Lastly, I had the honor of presenting and introducing the system to the company's staff.